Privacy policy

Effective Date: September 1, 2026

SOULFORM FW LLC ("Soulform," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following personal information when you interact with our website:

●     Name

●     Email address

●     Phone number

●     Shipping and billing address

●     Payment information (processed securely by third-party payment providers)

●     Order history

●     IP address and device information

You may browse our website without providing specific personal information. Email and SMS subscriptions are optional and require your affirmative consent.

How We Use Your Information

We use your information to:

●     Process and fulfill orders

●     Communicate order updates and customer service responses

●     Send marketing emails or SMS messages (only if you opt in)

●     Improve website functionality and user experience

●     Prevent fraud and ensure site security

Marketing Communications

If you opt in, we may send promotional emails or SMS messages through third-party platforms such as Klaviyo. You may unsubscribe at any time by following the instructions provided in the communication.

Cookies & Analytics

Our website uses cookies and analytics tools provided by Shopify and third parties (such as Google Analytics) to understand site usage and improve performance. You may disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

●     Payment processors

●     Shipping carriers

●     Marketing platforms

●     Shopify and related service providers

Data Security

We take reasonable measures to protect your personal information; however, no method of transmission over the internet is completely secure.

Your Rights

If you are a U.S. resident, you may request access to, correction of, or deletion of your personal information by contacting us.

Contact

For privacy-related inquiries, contact us at: support@soulform.us